I just wanted to share with you what happened. I work a full time and part time job and my daughters have all danced at the competitive level since age 3. Well, my 12 year old had gotten the package, which was for her 16 year old sister and gave it to her without my knowledge. When I asked my 16 year old about the knee braces last night, she replied, "They are great, these are the best knee braces and are very supportive." This particular daughter is a very intense dancer and does alot of practicing and we've been back and forth to the doctors to get some relief for her knee pains and although she has been practicing 6 days a week for the past two weeks I realize I had not heard one complaint from her or saw her sitting with ice packs.
I would like to say from a mother,
THANK YOU...
Hi Laura,
Thank you for your prompt and efficient service in getting my order placed and providing for its quick shipment. I look forward to receiving it.
Regards,
Ed
Kathie,
I received the brace yesterday 2/5/09 and am wearing it right now. I guess it will take a while to get used to huh? I wanted to let you know that I have been in customer service for over 20 years in some way or another and the way you treated me and expedited the correction was phenomenonal! I am very impressed with the way you handled it to make your client happy. Congratulations to being the csr of the year in my book! (next to me of course!)
Thanks again...
Sherilea
Dear Laura,
Thank you so much for you kindness and awesome customer service. I truly appreciate your help. I know my mom will be happy too. Have a great day
Maha
Aloha Laura,
I appreciated your wonderful assistance today.
Regards,
Andy
Hello Laura -
I thank you for assisting me with making the change to my order. You were most accomodating and pleasant.
Giovanna
Dear Laura,
Everything looks good. Thank you for your professional and friendly service.
Best regards,
Dan
Thank you very much for your help, Laura.
GREAT CUSTOMER SERVICE!
Roxanne
(Laura)
I am writing to compliment your company and your Customer Service representative in the handling of an issue with one of your products. My mother had bought a walker from your site which had some problems and could not be used as we had hoped (I had helped my mother select this walker). When we realized that we needed some assistance, I dealt with Laura who provided the best service in terms of answering my questions, providing detailed information on alternative walkers, and negotiating a very good resolution to our problem. She was professional, knowledgeable and caring, and her efforts are very much appreciated. We would also like to commend your company for its willingness to meet our needs in such a great way. It's rare to have such a wonderful customer-service experience and we thank you.
Best regards,
June
Shop Painreliever Stores for a variety of quality Pain Relief products from popular brands such as Bauerfeind braces and supports, innovative sports medical products from Cho Pat Incorporated, Donjoy braces and orthopedic supplies, therapeutic goods from Core Products International,and Fitter First Balance Board trainers. Painreliever Stores offers merchandise focused on relieving your pain or simply making life a little easier. Our wide selection includes Lower Back Pain products, a full line of Ankle Brace products of all types and levels of Ankle Support, ranging from mild support to complete immobilization, quality, affordable Knee Brace and Knee Support products, a full selection of Neck Pillow merchandise, numerous products treating Shoulder Pain, an assortment of Massage Therapy Supplies including Massagers, soothing Biotone lotions, oils, creams and more!
