We've built our reputation on superior customer service-- it is our top priority and focus. We understand that your health and wellness is a vital concern, and so your purchase from us is extremely important to you. We want to make sure you are completely satisfied with the product you receive. What makes our customer service so exceptional?
Detailed Product Information:
Many online medical supply stores give you only a picture and model number of their products. We take the time to provide detailed product descriptions and images to help you make an informed buying decision.
Product Expertise:
We want to use our knowledge and years of experience in online medical supply sales to help you get just the right product. If you need additional information about a product feature, have questions about product sizing or need assistance in finding an item on our sites, we're ready and able to assist you. If we don't know the answer to your question, we will make every effort to find out. We're always willing to go the extra mile. See our Contact Us page for our toll-free number and customer care e-mail address.
The Best in Customer Care - Before and After the Sale:
Our customer service doesn't end when your payment goes through. We're available to answer any questions you may have about shipping, order tracking, product warranties and more. In the event that you need to return or exchange a product, we're here to help.
We pride ourselves on our customer service, but you don't have to take just our word for it. Read our Customer Testimonials!
Impressive Business History:
Not only are we a trusted online retailer, but we are a profitable, dynamic company respected locally and nationwide. Norris Enterprises is a five-time winner of the Wichita Metro Awards, recognizing the fastest-growing private businesses in South-central Kansas. Though we are a successful company, we are continually working to become even better. Our goal is always to provide exceptional customer service and the best selection of quality products available anywhere.
Outstanding Selection:
As you may have discovered in the past, finding medical and pain relief products can be difficult. Standard retail stores and drugstores may not carry a wide selection, and specialty stores may have a good selection but higher prices. Our company was founded on the principle of offering a diverse product line at affordable prices for everyone. From braces to ice packs, massage therapy supplies to daily living aids, you can find what you need at PainReliever Stores.
No Sales Tax:
If you live outside the state of Kansas, then Kansas sales tax does not apply to anything you purchase from us. You are responsible for any sales tax or “use tax” billed by your state.
Convenient Payment Methods:
We are happy to offer you several different payment methods for your convenience. You can choose to pay online (our site is SSL Secured) or you can send us a money order, cashier's check or personal check if you prefer. You are also always welcome to order over the phone by calling our toll-free number.
See our payment methods policy for more details.
Fast Delivery:
When you order from us, we know you expect fast and easy delivery of your pain relief products. Nearly all of the products we sell are in stock and ready to ship, either from our own warehouse or direct to you from our carefully selected vendors. (An exception is custom products, which are made to your specifications following your order.) If a product is out of stock or put on backorder, we make it a priority to post this information as quickly as we get it.
Estimated delivery for most of our products is only 3 to 7 days! We understand that you may need your order more quickly, so we also offer expedited shipping services. Read more about our shipping policies here, and feel free to call us for more information on special shipping arrangements.
Exceptional Client List:
The Norris Enterprises family of online stores sells to numerous Fortune 500 companies, small and medium-sized businesses, educational institutions, the military, and city and county governments.
Our partial client list includes:
3M Company
AAA
ABC Inc.
Amazon.com
American Cancer Society
American Express Co.
American Red Cross
Americaneagle.com, Inc.
Ameriprise Financial Services, Inc.
Apple Computer Inc.
Avon Products, Inc.
Bank of America
Big Dog Motorcycles
Boeing
BP America
Bristol-Myers Squibb
Cargill, Inc.
Caterpillar Inc.
Chevron, Inc.
Cisco Systems, Inc.
City of Los Angeles
Columbia University
ConocoPhillips
Cornell University
Countrywide Home Loans
Department of Homeland Security
Disneyland Resort
Exxon Mobil
Fannie Mae
Federal Bureau of Investigation (FBI)
Federal Aviation Administration
Federal Reserve
Federal Trade Commission
Ford Motor Credit Company
Franklin Templeton
GAP Inc.
General Dynamics
General Electric
General Mills
General Motors
Georgia Pacific
Gillette
Goldman Sachs
Halliburton
Hallmark
Harrah's Entertainment
Harvard University
Hewlett Packard Company
Honeywell
IBM Corporation
Intel Corp.
JCPenney
Johns Hopkins University
Johnson & Johnson
Johnson Controls, Inc.
Jostens
Kimberly-Clark
Kohler Company
Kraft Foods
La Quinta
Lockheed Martin
Louisiana State University
LSI Logic Corp.
Macy′s
Marriott International
Martha Stewart Living
Massachusetts Institute of Technology (MIT)
McDonald's Corporation
Merrill Lynch
MetLife
Microsoft
Morgan Stanley & Co.
Motorola
MySpace.com
NASA
National Geographic Society
National Park Service
NBC Universal
NetJets
New York Film Academy
New York Life
New York University
Nextel Communications
Northrop Grumman
Northwest Airlines
Northwestern Mutual Financial Network
Ohio University
Oracle
Pfizer
PPG Industries, Inc.
Prentice Hall
Princeton University
Public Health Foundation
Publications International
Quintiles
Qwest
Raytheon
Realty Income Corporation
Regent Law School
Remax
Research Products Corporation
Resonance Pictures
Reuters America Inc.
Rockwell Automation
Rolls-Royce Naval Marine Inc.
Rutgers University
Saks Fifth Avenue
San Fransisco Symphony
Shaw Industries
Shell Oil Company (Royal Dutch Shell)
Shelter Insurance
Shire Pharmaceuticals
Siemens
Social Security Administration
Sony Pictures Ent.
Sprint
Stanford University
State Bar of Nevada
State of Ohio
State of Washington
Sun Microsystems
Syracuse University
T-Mobile
Texas A&M University
Texas New Mexico Power
Textron
The Coca-Cola Company
The George Washington University
The Haworth Press
The National Arbor Day Foundation
The Nature Conservatory
The Salvation Army
Toyota
Tropicana Products, Inc.
Trump Mortgage LLC
TV Guide
Tyson Foods
U.S. Air Force
U.S. Army
U.S. Army Corps of Engineers
U.S. Border Patrol
U.S. Bureau of Reclamation
U.S. Coast Guard Headquarters
U.S. Department of State
U.S. Dept. of Commerce
U.S. Environmental Protection Agency (EPA)
U.S. Geological Survey
U.S. Navy
UCLA
Universal Studios
University of Alabama
University of Arizona
University of California
University of Colorado
University of Florida
University of Illinois
University of Michigan
University of North Carolina
University of Notre Dame
University of Oklahoma
University of Southern California
University of Tennessee
University of Texas
University of Washington
United Parcel Service (UPS)
USA Today
United States Postal Service (USPS)
Vanderbilt University
Verizon Wireless
Virginia Tech
Wachovia Securities LLC
Washington University (St. Louis)
Web MD
Wells Fargo
Weyerhaeuser
World Financial Group
Xerox Corporation
Yale University
York International
Zurich Corp.
Industry Associations:
Your online safety and security is extremely important to us. Our sites are McAfee Secure, tested and certified daily by McAfee's security scan. McAfee's security auditing technology allows the McAfee Secure mark to appear on our home pages only when our site's current security status meets the McAfee Secure standard.
We are a dynamic, growing company always working towards becoming the best possible online retailer. We're a member of the National Retail Federation, which is the world's largest retail trade association. The NFR uses research and education to help retailers achieve excellence in all areas of
their business.
Our company is a member of the Better Business Bureau, meeting all accreditation standards. We also meet all BBBOnline participation standards. This includes the Code of Online Business Practices, which is designed to guide ethical e-commerce conduct.
When buying online, it is especially important to know that the site you're purchasing from is credible and legitimate. The D&B Web Logo Program can help you make informed buying decisions online. Founded in 1841, D&B is the world's leading source of commercial information and insight on businesses. To be D&B Listed, a company must meet certain standards. They include active operations, not being in bankruptcy, and not meeting D&B's “Business Deterioration” criteria. The D&B Logo is displayed on our home pages.
Shop Painreliever Stores for a variety of quality Pain Relief products from popular brands such as Bauerfeind braces and supports, innovative sports medical products from Cho Pat Incorporated, Donjoy braces and orthopedic supplies, therapeutic goods from Core Products International,and Fitter First Balance Board trainers. Painreliever Stores offers merchandise focused on relieving your pain or simply making life a little easier. Our wide selection includes Lower Back Pain products, a full line of Ankle Brace products of all types and levels of Ankle Support, ranging from mild support to complete immobilization, quality, affordable Knee Brace and Knee Support products, a full selection of Neck Pillow merchandise, numerous products treating Shoulder Pain, an assortment of Massage Therapy Supplies including Massagers, soothing Biotone lotions, oils, creams and more!
